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Clarification Text

Cryptofy.Tech (“Cryptofy.Tech” or the “Company”) places great importance on ensuring the security of all personal data you have provided to us, whether by using our website, filling out relevant application forms, or through other means, in accordance with the relevant legislation, primarily the Personal Data Protection Law No. 6698 (“KVKK”).

  • Data controller; As defined in Article 3-ı of the Law, the real or legal person who determines the purposes and means of processing personal data and is responsible for establishing and managing the data recording system, Cryptofy.Tech is the data controller regarding the data of our valued customers/potential customers.
  • The Purpose of Processing Your Personal Data; The personal data of our valued customers, including name-surname, date of birth, place of birth, mother’s name-father’s name, mobile phone number, email address, identification number(s), other identification details, photo, bank account numbers, address, occupation information, device type and ID, usage tracking information, IP address, and WLAN (Wireless Local Area Network) data, transaction history, access date and time, browser type and version, and location data, will be processed by Cryptofy.Tech Teknoloji Anonim Şirketi, which is the data controller, in accordance with Article 20 of the Constitution of the Republic of Turkey and Article 4 of the Law, for the following purposes, including all stages of making, performing, and terminating your agreements:

2.1. To provide our services and verify your customer identity in this context,
2.2. To protect customer accounts and archives,
2.3. To comply with legal and administrative measures,
2.4. To be used in products and services you have purchased or will purchase, and to send you offers for new products and services,
2.5. To measure the performance of our systems and maintain high customer satisfaction,
2.6. To plan commercial/business strategies,
2.7. To ensure the security of our website, mobile applications, and other online applications and products,
2.8. For modeling, reporting, scoring, risk monitoring, intelligence, existing or new product studies, and potential customer identification,
2.9. To organize information and documents that will serve as the basis for the work and transactions to be performed,
2.10. To comply with the information retention, reporting, and notification obligations required by judicial and administrative authorities in accordance with relevant legislation and to fulfill requests or decisions from such authorities,
2.11. To investigate, detect, and prevent violations of the contract and the law, and to notify the relevant authorities,
2.12. To resolve current and potential legal disputes,
2.13. To ensure customer account security and system security; to fulfill obligations under anti-money laundering legislation, prevent fraud and crimes, and protect our legitimate interests,
2.14. To ensure the accessibility of our systems, services, and interfaces on all platforms (IOS, Android) for users.

As the data controller, Cryptofy.Tech may store and process your personal data for the purposes of carrying out membership procedures, resolving complaints, sending commercial electronic communication about our services if you have given your consent, sending news, information, updates, offers, special events, and other marketing elements that may interest you, understanding user needs, responding to requests more quickly, improving communication with users, providing better service, informing you about our products and services, collecting feedback on your opinions about our products and services, developing and diversifying our products and services according to your needs, and performing necessary quality and standard inspections as required by applicable regulations or fulfilling our reporting and other obligations under the relevant legislation. This service may be obtained from third parties.

  • Transfer of Your Personal Data; Your personal data is securely stored by Cryptofy.Tech Teknoloji and will not be transferred to third parties except in the following cases. Your personal data may be transferred by Cryptofy.Tech Teknoloji to its business partners, consultants, authorized courts, institutions, and public authorities in accordance with Article 8 of the Law under legal and financial audit in Turkey. Additionally, your personal data may be transferred by Cryptofy.Tech Teknoloji, directly or indirectly, to third parties who are providing consultancy, support, or other services, or to competent institutions and organizations in the context of a specific personal data processing condition and purpose.

Cryptofy.Tech Teknoloji may transfer, process, and store your personal data, especially in the following cases, to the specified persons:

  • To persons, institutions, and/or organizations to whom transfer is mandatory or permitted by law and other regulations,
  • To public legal entities and authorities who are authorized to receive personal data,
  • To the companies and company groups of Cryptofy.Tech Teknoloji,
  • To third parties providing support, consultancy, and services in fields such as law, taxes, etc., for carrying out our activities,
  • To our cooperation program partner institutions, organizations, banks, funds, domestic and foreign entities,
  • To domestic/international/overseas organizations with which we are in cooperation, joint projects, or financial partnership, and to independent audit and support service providers,
  • We may transfer, process, and store your personal data to storage, archiving, IT support servers, hosting companies, programs, cloud computing, or other electronic environments located within Turkey or abroad, particularly in EU countries, the UK, and OECD countries, with necessary security precautions taken.

4- Method of Collecting Your Personal Data and Legal Grounds; Your personal data is collected through all contracts/information forms and other documents, notifications you make, our website, mobile applications, other online applications and products, calls with our call center or the call center of the service provider, through third-party service providers, KPS, SMS, email, and other channels, whether in oral, written, or electronic form, either fully or partially automated, or as part of any data recording system, and can be collected using various methods, including those that may be obtained from Cryptofy.Tech Teknoloji’s domestic or foreign affiliates, program partners, official institutions, domestic/foreign third parties, and stored within the periods specified by the legislation.

For these legitimate reasons, personal data collected may be processed and transferred in accordance with the provisions of Article 5 and 6 of the Law for the purposes specified here, under the conditions for personal data processing outlined in the Law.

Your personal data is processed based on legal grounds, including the negotiation, establishment, and performance of the membership agreement (Article 5/2-c of the KVKK) and the legitimate interests of Cryptofy.Tech Teknoloji (Article 5/2-f of the KVKK), provided that it does not violate the basic rights and freedoms of the data subject.

Cryptofy.Tech Teknoloji will not process personal data in a manner contrary to the purposes specified in this privacy notice and the Law and will delete, destroy, or anonymize it if requested by the relevant person or upon the cessation of the purpose for processing.

5- Your Rights Under Article 11 of the Law;
5.1. To learn whether your personal data is processed,
5.2. To request information about the processing of your personal data,
5.3. To learn the purpose of processing your personal data and whether they are used for the intended purpose,
5.4. To know the third parties to whom your personal data is transferred domestically or abroad,
5.5. To request correction of personal data if it is incomplete or inaccurate,
5.6. To request the deletion or destruction of personal data under the conditions specified in Article 7 of the Law,
5.7. To request that the corrections made in accordance with paragraphs 5.5 and 5.6 be communicated to the third parties to whom the personal data has been transferred,
5.8. To object to a decision based solely on automated processing of personal data that produces legal consequences for you,
5.9. To request compensation for damages arising from the unlawful processing of personal data.

6- Data Controller You Can Apply To; In accordance with the KVKK, to exercise the rights mentioned above, you need to submit your request in writing to our Company. You may send your request, including the necessary information for identifying your identity and your explanations regarding the rights you wish to exercise under Article 11 of the KVKK, to the following email address: kvkk@cryptofy.tech. You can review all your other rights in our KVK Policy. All information requests under the relevant legal article can be submitted to our company via kvkk@cryptofy.tech. You can access the Application Form from the link or from the sections on the site. Your applications will be concluded by our Company within 30 (thirty) days after verifying your identity, in accordance with the timeframes specified in the Law.

When submitting your application via the above method, the following information must be included:
1. Your name, surname, and, if written, the date and signature
2. If you are a Turkish citizen, your 11-digit Turkish ID number
3. If you are not a Turkish citizen, your residence permit and ID number
4. Your address for notification purposes
5. Your email address and phone number, if applicable
6. The subject of the request
You must also include any relevant information or documents related to your request in a readable manner.
Your applications will be accepted following Cryptofy.Tech Teknoloji’s identity verification, and the response will be provided in writing or electronically within the legal timeframe. Please note that for written applications, the date the document reaches Cryptofy.Tech Teknoloji is considered the application date, and for applications made via other methods, the date the application reaches Cryptofy.Tech Teknoloji is considered the application date. Responses to your applications will generally be provided free of charge. However, if the response process requires a fee, the cost will be charged to you as per the rates specified under applicable laws or administrative regulations.

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